Collector support / We’re here
GET IN TOUCH.
Have a question about a collectible or an order? Reach the Panel Vault Comics team directly.
REACH THE VAULT
Call customer service: 917-724-0458
Email: inquiry@panelvaultcomics.com
For an existing order, include your name and inquiry or invoice number so we can locate it. For a delivery issue, describe what happened and attach relevant photos when available. We will review your message and follow up.
Do not email full payment-card numbers, card images, security codes, driver’s licenses, or selfies.
ASK OUR TEAM
Tell us the comic, card, or piece of merch you’re hunting for. Share the title, issue, year, variant, grade, or condition you have in mind.
Send an item inquiry →KNOW THE PROCESS
An inquiry is not a charge or a reservation. We confirm the item and final amount with you before sending an invoice and secure payment link.
Read the Order Policy →LET’S REVIEW IT
If your order has a problem, contact us promptly with the order details. Our Refund Policy explains how we review cancellations, returns, missing items, and shipping concerns.
Read the Refund Policy →